Terms & Conditions

 

Terms and Conditions

Welcome to Allez Allez Clothing

These Terms and Conditions ("Terms") govern your use of the Allez Allez Clothing website ("Website") and the purchase of products available on it. By accessing or using the Website, you agree to comply with these Terms. If you disagree with any part of these Terms, please refrain from using the Website.

  1. Scope of Agreement 1.1 These Terms constitute a legally binding agreement between you and Allez Allez Clothing regarding the use of the Website and the purchase of products.
    1.2 Allez Allez Clothing reserves the right to modify or update these Terms at any time. Please review them periodically. Continued use of the Website after updates means you accept the modified Terms.

  2. Products and Orders 2.1 All products listed on the Website are subject to availability. Allez Allez Clothing reserves the right to modify, limit, or discontinue any product at any time without prior notice.
    2.2 When placing an order, you confirm that you are legally capable of entering into binding contracts and that all provided information is accurate.
    2.3 Allez Allez Clothing reserves the right to refuse or cancel any order, including orders that involve pricing errors, product availability issues, or suspected fraudulent activities.

  3. Pricing and Payment 3.1 Product prices are listed on the Website and may change at any time without notice.
    3.2 Payments must be completed in full during the checkout process. Accepted payment methods are specified on the Website.
    3.3 Payments are securely processed through third-party payment providers. Allez Allez Clothing does not store any payment details.

  4. Shipping and Delivery 4.1 Shipping is available to selected countries. Shipping costs and delivery times vary based on the destination and the selected shipping method.
    4.2 Customers are responsible for reviewing product details, including delivery time estimates provided at checkout.
    4.3 Allez Allez Clothing is not responsible for delays due to external factors like customs delays, natural disasters, or shipping issues beyond its control.

  5. Returns and Refunds 5.1 To qualify for a return, items must be unused, in original packaging, and include proof of purchase.
    5.2 Refunds are processed within 10 business days of receiving the returned item. Shipping fees are non-refundable unless the return is due to an error on our part.

  6. Intellectual Property 6.1 All content on the Website, including but not limited to text, images, logos, and trademarks, is owned by Allez Allez Clothing and protected under intellectual property laws.
    6.2 You may not reproduce, distribute, or use Website content for commercial purposes without express permission from Allez Allez Clothing.

  7. Limitation of Liability 7.1 To the maximum extent permitted by applicable law, Allez Allez Clothing is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or the purchase of products.

  8. Governing Law 8.1 These Terms are governed by the laws of Denmark. Any legal disputes will be resolved in the courts of Denmark.

By using the Website, you acknowledge that you have read and understood these Terms and agree to be bound by them.

Return and Exchange Policy

Return Policy

  • 14-Day Return Window: Items may be returned within 14 days from receipt. Items must be unused, in their original packaging (if applicable), and include proof of purchase.
  • Non-Returnable Items: Sale items, customized or personalized products, and items for hygiene reasons (such as underwear/swimwear) are non-returnable.

Exchange Policy

  • Exchanges: Contact Allez Allez Clothing at AllezAllezClo@gmail.com within 14 days if you'd like to exchange an item. Exchanges are subject to product availability.

Refund Policy

  • Refund Processing: Refunds will be issued to the original payment method within 5–10 business days after item inspection.
  • Shipping Fees: Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or defective items).

Shipping Costs for Returns

  • Customers are responsible for the cost of return shipping, unless the item is defective or incorrect. We recommend using a trackable shipping method to ensure the return is received.

Warranty Claims

  • Warranty: Under Danish law, all items are covered by a 2-year warranty. If an item is defective, you may request a repair, replacement, or refund.
  • Claims: Warranty claims must be made within a "reasonable time" after discovering a defect. Contact AllezAllezClo@gmail.com with a description and, if possible, photos of the defect.

Contact Information For questions or concerns about returns or exchanges, please contact us at:
Email: AllezAllezClo@gmail.com

Key Changes to Ensure Compliance

  1. Payment and Order Terms: Shopify requires clarity about payment processing, so ensuring that payment details are securely handled through third-party providers helps alleviate concerns about data storage.

  2. Non-returnable Items: Clarifying that certain items (e.g., sale, customized, or hygiene-related items) are non-returnable prevents confusion and complies with common Shopify guidelines.

  3. Shipping and Returns: Ensuring customers are responsible for shipping costs unless there's an error aligns with typical e-commerce policies and avoids potential issues with Shopify.

  4. Legal Compliance: We've added more precise legal language regarding warranties and claims, particularly related to Danish law, which should be aligned with Shopify’s standards for international businesses.